When will my order ship?
We ship out orders once a week, often more frequently. If you haven’t received a shipping notification within a week of your order date, feel free to get in touch with us at info@solsticehandmade.com.
Not currently
Do you offer local pickup
Will you be restocking ___ ?
Unfortunately, probably not! Our focus is on working in a way that prioritizes creativity, sustainability, and healthy business, we don’t work in huge quantities at this point. To keep in the loop of what is coming next, join our mailing list or follow us on social media (IG) (FB)
Sorry, because what we are creating is made locally primarily in small batches, we can’t accommodate returns or exchanges. Be sure to read the item’s full description, check measurements/size guides, and reach out to us at info@solsticehandmade.com if you have any questions!
If an item received is damaged, defective, or incorrect (wrong size, print, color), we’re happy to correct a mistakes on our part, just let us know by reaching out at info@solsticehandmade.com.
Can I return or exchange something I ordered?
While we are so flattered by your interest, we do not have the capacity to take custom requests. Thanks for understanding!
Do you take custom requests?
What do I do if I have issues with shipping?
If you have an issue with the shipment or delivery of your order, contact your local post office.
Solstice Handmade is not responsible for items lost or damaged by USPS. Customer is responsible for providing the correct address at checkout, and is responsible for covering any additional cost caused by incorrect information provided at checkout.